Click on the support type above and the file will download.
*Make sure you know where that is!
Find the file and right click on it and select "Extract All"
*Make sure "Show extracted files when complete" is checked!
When a new folder open, it should have file in it that starts with JimTech in it.
Double click on that file.
If you get a popup that says "Do you want to allow this app to make changes to this device" click "Yes"
You will get a "Disclaimer" box, Click "Yes"
A box that has a header saying "JimTech" in will pop up.
At this point we are just waiting for JimTech to get the notification that someone need help.
In a few seconds you will get a box that says JimTech want's to connect. Click "Allow"]
We will now be connected and begin helping you with your problem!