Remote Support

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 Click on the support type above and the file will download.

*Make sure you know where that is!

Find the file and right click on it and select "Extract All"

*Make sure "Show extracted files when complete" is checked!

When a new folder open, it should have file in it that starts with JimTech in it.

Double click on that file.

If you get a popup that says "Do you want to allow this app to make changes to this device" click "Yes"

You will get a "Disclaimer" box, Click "Yes"

A box that has a header saying "JimTech" in will pop up.

At this point we are just waiting for JimTech to get the notification that someone need help.

In a few seconds you will get a box that says JimTech want's to connect. Click "Allow"]

We will now be connected and begin helping you with your problem!